I got my sony ericcssion w810i last November. Till now the phone was working properly, but now I cant make a call or send an SMS. The problem is in the settings menu there is a sub menu 'restrict calls' under sub menu 'manage calls' under sub menu 'outgoing calls'. At first I had restricted this 'All Outgoing' calls option entering a password. But bimistakenly this password was entered incorrectly more than 3 times and now all my 'Outgoing Calls' and SMS services are restricted. I had called the service operator but they are not able to solve this puzzle. Since, last two weeks all my outgoing calls and SMS are restricted.