Dear Sir,

I had purchased a Sony Vaio Laptop VPCEB24EN/BI in July, 2010 with serial no.7001060 in Kolkata. Upon the very first week of usage I found out that the speakers has some technical problems.

I had given it to the Harza Service Center for replacement of the speakers.

On 11st September, 2010 again there was some problems with the hardwares and had to be given to the same service centre.

They told me that the Touch Pad has stopped working and would be replaced in few days.

The Laptop is still lying with the service centre and has not been corrected yet. Also I am going out to UK next week, I dont know what I am going to do without the Laptop or with a Laptop which shows problems every now and then.

I would like to request for a complete replacement of my Laptop as I think it completely worthless to carry this laptop to UK. I am completely lost faith in Sony products.
Why arent all products tested completely before selling them in the markets?

Please interfere and replace as soon as possible.

Thank you.

Regards,
Rohit Dassani
Ph-09903407643