I ordered Fakebake products from Sospecial 30/10/10. They money was taken from my account but never dispatched. I have emailed approx 15 times since to inquire where my order was. An email comes back from a Jody Palmer always promising dispatch. After more emails she promised a refund. Neither a refund or my order has come. I email daily to get my refund and she always states it is being dealt with. I have not received a refund.