First, they will show you the model apartment. The actual apartment is nothing like the model. Insist on seeing YOUR apartment before signing the lease. Minutes after signing the lease, I saw the actual apartment and wanted out. They wouldn't let me. They claim to have 24/7 maintenance for emergencies, but apparently heat and hot water loss are not one of them. Twice I have called on weekends with these issues and was told I'd have to wait until a weekday, and still I have to call to remind them.

Parking is a nightmare. They give you a form saying all vehicles must be registered and park in appropriate areas or they will be towed, In actuality, it is a parking free-for-all. I have only been able to park in my reserved spot a couple of times, and was told to hand write notes to put on these unregistered cars (even though it is a different car each time.) They will not tow "unless it has been in the spot for several days." I have actually have had to leave the complex upon returning home from work because there was no parking and returned a couple of hours later to take an open spot. They have told me they are working on trying to get this resolved. We shall see.