A price quote for suggested dental work as to initial examination, was far to excessive. I requested a hard copy for the service, I was told would it take a day or two. Never received. Two more requests were not answered. Another appointment and an agreement was reached for an affordable treatment, which still seemed an excessive price but agreed to. Treatment was completed, not to my satisfaction. I contacted my dental insurance and they said no claim had been filed.The insurance contacted Spanish Trail Dental whereby I was informed of a refund of most of my payment up front. Had I received a correct estimate for the initial cost, a totally different treatment plan would have been accepted whereby I would not have ended with full upper dentures.