What a joke this place is!! We had to repo a car of ours, conducting a private party repo. We were given a quote of $350.00 by Jamie, and she was sure a great help at first. Come to find out, they lied to us about going out and making an attempt to get the car--- they never did it when she was telling us that it was being done. Also, we gave her the name, address, and telepone number of the person who the car needed to be repo'd from. Once ICU got our car, they sent us an invoice for over 2, 500.00!!! On this was a 90.00 fee for lock out, and a 2, 000 fee for skip tracing! HA~~~ I used to be a skip tracer, and I know darn well that they had no skip tracing involved in this case. This company is a scam, and everyone who works there should be ashamed of themselves. I don't see how they can sleep at night. The worst part is that I could not pay the 2, 500 for the fees, so I had to let the bank take my car. What a fricking joke this company is. Don't use them!!!