On August 19th I ordered a Mask from SPFX. I called prior to ordering to assure it would be delivered in time for Halloween. On Sept 22nd I called and was unable to get through so I e-mailed to get an estimated ship date. I was e-mailed the expected ship date was 10-10-10.

I did not receive the Mask. I e-mailed them again on 10-20-10, 10-21-10, and received an e-mail that it was being send Fed Ex over night on 10-26-10 and I would have it on 10-27-10. I e-mailed again on 10-28-10 to inform them that I have not received it and they did not respond. I called and they told me it was shipping that day and I would have it no later than 10-29-10. I asked every time I called or e-mailed for a tracking number and was told that they could not provide one because they were hard at work getting all of the orders out on time.

I have called several times and only get a message stating to e-mail or call another number. The e-mails are not being answered any longer. The other number is never answered as well.