We ordered a Volleyball net for our daughter's birthday and received a response fromt the company stating they would ship between the 12 and the 15th with her birthday being the 20th today. I called them repeatedly and finally got a hold of someone yesterday and they informed me it would not ship until the 21st. They neve apologized nor seemed to care about the inconvenience they caused. We have 10 girls coming over to play volleyball no net! Happy Birthday Honey! Sportskids.com is a terrible company and website I would not shop there! The lack of customer service amazes me!