I bought two sprint phones The Moment. I have had continued problems with these phones and i only had the phones for three months. While my attempt to file a complaint I discovered from one of the sales rep. that the Sprint Redlands phone took it upon themselves to order a new phone in my name without my knowledge and never contacted me concerning the phone. Their response when asked was they ordered it just in case i might need a phone and denys having an employee named Ramon Ramos, whom UPS has listed on the tracking sheet, that signed for the alledge phone. The sup. from Redlands had no answer when asked why didn't anyone from the store contact me once the phone arrived at the store. The response was the same "just in case " This sounded too fishy to me so i called Sprint cus. ser. back spoke to a sup. and now they are trying to investigate this matter! I need to go further with this matter! The store keeps a stock of these phones why order one IN MY NAME! I Plan to sue these people in REDLANDS for this FRAUDULENT ACT. ...