Poor customer service, very rude at times and they don't care about there clients when we need help at times, I find them not helpful at all when you need some advise or or help, Sprint was probally the worst choice in making a 2 year agreement with them in a cell phone deal. They have over bill me me at times and couldn't do nothing about it and again they were very rude about the situation.So again I don't recommend for no one to buy a sprint phone or make a agreement with them, I've learn my lesson and I'm in the process of it now...