I had my WaMu card service changed to SST. Someone (an employee) used my card without my permission. She didn't know that it was close to the limit and used it for a lot of small purchases. This was in May of 07. I have since then been trying to keep up with their fees of over the limit and them charging me late fees. They are constantly calling me and harassing me. I was never in this situation with any credit card company, ever. I absolutely hate this company. I cancelled my card in May and they seem to be punishing me with false late fees, finance charges and over the limit fees. When I call I can't ever get the same answer twice and no one has a supervisor. I am so frustrated right now. How can anyone with a conscience even work for this company.