My credit card account was sold to SST Card Services well over a year ago. I had one late payment by accident and my percentage rate was raised to 28.99 %. I have been suffering with this for over a year. I have tried twice to get a lower percentage rate and was coldly and flatly refused. This last time 6-9-08 when I asked for help for a lower rate, in order to avoid bankruptcy, I was yelled at and talked to extremely rudely. A man by the name of 'Jamie' was extremely rude and yelled that they dont lower interest rates for any reason. he refused to give information about his company and did not want to give out info on any of his superiors. I was seeking help in a RESPONSIBLE manner and have never been treated so rudely. They obviously could care less about people.