I placed an online order with a company called Stang and Broom in Phoenix AZ. The money was immediately debited from my bank account, but the order has not been delivered (over three weeks now). I have called numerous times, and it goes direct to voicemail; I left explanatory messages with my phone number and order number. They have not returned my call, not even once. I also emailed them, and a week later got the response of, "I'll check into it, " followed by nothing at all, no further answers. They have completely ignored subsequent emails.

I think if they were a real company, they would return phone calls and emails, even if only to explain why an order is delayed. My experience is telling me they have stolen my money and are a fraudulent business. Their website also refers to the company as "Griffin and Phoenix" and the debit card statment listed them as "Herbs and Health."