I have terminated my post-paid mobile phone line with Starhub since last year. And following that, I have requested multiple times for Starhub to transfer the outstanding credit amount for that post-paid mobile phone line against the cable TV. However, after 6 months nothing was done. Have requested multiple times for the customer service to call me back and yet nothing was followed-up as well.
Very disappointed in their service.
Sounds very much like their scam to bump up their figures on the mobile phone subscriptions & revenue amount.