I have a SCSS A/c with SBI PBB Hauz Khas BR, ND -110 016, A/c no 30072947679. The (Form 16) TDS certificate for FY 2008 - 2009 has been provided by the Bank to me only to-day(19th Aug, 2009)!! While last date for IT submission was 31st July, 2009!!. Total tax deducted Rs.9272/-. I am a Retired person. Who will pay for my double taxation?? Because the return has already been submitted. This is absolute calousness, inefficiency of the Branch staff. Can I have an assurance from the so called authority of SBI that this kind of lack of client service would not happen in future??