Hi

Please read it carefully.

I visited State Bank of India (Vijay Nagar, Ghaziabad) Branch yesterday (07/13/2010). I am an existing account holder of SBI and requested for an account opening form for my father. The clerk refused to give me without showing ID and address proof of my father. I requested the clerk politely that I am an exsisting customer and as per my information the documents need to be attached with the completed form. Additionally my father is busy and its tough for him to take leave from office so he will come only once for the submission of documents.

I showed my ID proff and DL to him (I also showed him the SBI debit card) and said. If you still can not give me please give me in writing.

When I talked to the manager about it, he did not even listened to the issue completely and started shouting stating that "how dare I entered his room". I said that I asked for permission before coming inside and I am facing hell lot of problem for a simple request.

I wrote an application stating that "Please return the letter to me if you can not give me an account opening form without prior submission of the documents". The Manager tore the application and said I can go to a lawyer and take help of RTI.

The Police was called imediately and the policeman said that its good for me if I do not raise the issue and go home. Because if the manager complaints then we will arrest you and will take to police station.

When I asked the policeman what crime I have done then he said, "Nothing, I know you are right, I also faced issue with the bank. These are government employee and are always loki this. Nothing can't be done and we will not have an option but to arrest you. So just go home".

Now I have following questions if those can be answered.

* Do I need a prior approval for meeting a bank manager?
* Does he have right to missbehave with a customer?
* Why can't I get an account opening form?
* Can I hope for an action against him for the harresment or he will be spared being the bank manager of SBI?
* Is this ethical and good for SBI's Image and for its customers?


Thanks and Regards,
Dinesh Nim
9711099214 (If some has a solution then please call)

To,
General Manager,
State Bank of India
Allahabad,


Subject: Misbehave with Praveen gupta

Sir,

This is to bring to your knowledge that I Mr. Praveen Gupta owner of M/s Om Agency have Current Account with CC in your reputed Bank. On 7th of July when I reached Bank to Deposit Cash in my Account, at the same time Mr. Awasthiji (Head Cashier Mutthiganj Branch) has misbehaved with me and used Abusive language in Bank Campus in front of several customers.

I’m very much disappointed with Mr. Awasthi’s behavior and if this is the way to treat the customers in your Bank then please provide any solution for this matter.

I’m writing this letter after facing so much of Harassment and insult from your Mutthiganj Branch’s Employee Awasthiji's behavior.

Seeking your Support for this matter soon.


Regards
Praveen Gupta
Om Agency
55, Muthiganj Allahabad
9919555585

please block my atm card because i have lost my atm card.
my saving a/c no. is 011133997488.
add
mohan singh
shersah inter school sasaram
rohtas-821115
bihar
thanking yuo

I have used Punjab national bank ATM and I have SBI debit card. I used ATM for money withdrawl On completion of first transaction moeny didn't came out. Slip is also showing withdrawal amount 0.00 So I made another transaction and response code was 000. After one customer i again try and I got the money 10, 000.000. But on first tranaction money also has been debited from my account. I have made written complaint and attaching proof alos for your reference. Request look in my matter and guide me what to do. I have already registered complaint with customer care also vide Ticket no. AT 4292253642 .

Thanks

SBI branch of Watergam (Rafiabad) Code. 04591 Clerk has rejected to open an account of my sister even after providing the whole documents required for address & identity proof.