I have been with StateFarm since May 09. My & husband initially set this policy up with both of our vehicles. Every month the payment was due there was always an issue with processing the payments. Several months went along and every month my husband called and made the payment by phone and made several changes to the policy. In the month of October 09, my husbands car was stolen. When he contacted the claims department about his car being stolen, a statefarm representative advise him that he WAS NOT on the policy. The vehicle was recovered a few days after the theft. It sat in the impound for several days, the claims adjuster delayed all processes of the entire claims, lack of information about the claim, failure to inform. As of today Statefarm states an investigation is still processing but no response as pretaining to what can be given. I am still paying a CAR NOTE & INSURANCE on a vehicle that they insurance company has in there hands.