This company has repeatedly charged my debit card, even AFTER they sent me an email stating, "We have cancelled your Stay Smokeless subscription and you will not receive any further monthly shipments." The phone number is dead or at least in the over 100 times I've called there is no where to leave a message and ABSOLUTELY no live operator! I've sent them emails almost daily since September 2010, and on 12/30/10 they've since charged my card over $400, AFTER they said they wouldn't.