CROOKED TALK! DO NOT EVEN THINK ABOUT DOING BUSINESS WITH THESE CRIMINALS! I purchased a Straight Talk cell phone and service plan card at Walmart - $134. I activated the phone on line at StraightTalk.com, entering the phone's serial number and the service card's PIN which was required to activate service on the phone. The phone worked for 2 hours before completely shutting down. I returned the phone to Walmart and exchanged it for an upgrade phone. I was told I could transfer the remaining days (29) on the service plan card to my new phone. That was not true. When I phoned Straight Talk customer service, in BELIZE, CENTRAL AMERICA I was told by a Straight Talk representative, with very limited English skills, that I had to purchase another $45+ service card for the new phone as the original service card went with the old, broken phone, and that I cannot activate the new phone until I purchase another card! I asked "what if the second phone is also defective?" "Then you have to get a new phone and buy another service plan card." I think this is called EXTORTION - for certain, it is a slimy way to do business! I am filing a formal complaint with the RI State Attorney General's Office, Consumer Justice branch. Bottom line: Straight Talk is CROOKED TALK! DO NOT EVEN THINK ABOUT USING THESE CRIMINALS!