I purchased a Straight Talk Phone (Samsung T401G) w/a $45 Straight Talk Activation Card on July 16th from Walmart. I used it one (1) time and it never worked again (The phone would not pick up a signal, no matter where I was, the phone never had any bars). I called Walmart and they told me that I would have to purchase another Straight Talk Phone and then call Straight Talk to transfer the phone number and minutes to the new phone. I've called Straight Talk for 7 straight days, 5 of the days speaking to a person that could barley talk english and still have not got service to my new phone. Each time I called Straight Talk customer service, I would get a different explaination as to what the problem is, but yet, I was assured that the problem would be taken care of and would have service in 24 to 48 hours. I was told to call *22890 after 24 hours and this would get the phone activated. It has been 75 hours now and 4 more calls to Straight Talk and still no service. The cost of Straight Talk might be very cheap, but the rule goes with this company, you get what you pay for. Trust me, do not purchase a Straight Talk Phone, pay a little extra and get a phone that will work.