Had a water pump put in my vehicle at the Old Bridge location. They misdiagnosed the problem (it was not the water pump). One year and less than 10, 000 miles later, I had an antifreeze leak and broke down. I had the nearest repair shop fix it. It turned out to be, the water pump and a new one was put in. According to Strauss’s receipt, the pump had a lifetime warranty and Strauss would replace or refund the part at their discretion. They wanted to give me a new pump and not a refund or store credit. Issue still not resolved. Do not let them do any repair work. Use them for maintenance work only if necessary (i.e. oil changes, wiper-blades, battery, etc.)