"Consumer Reviews on Companies, Products and Services"

Striaex

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1 stars
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Category: Websites

Contact Information
United States

Phone number: 1-866-687-4188
www.striaex.com

Striaex Reviews

April 28, 2008
unauthorized charges
I ordered a"Trial Size" product from this company for $2.95 on 18 February 2007. After weeks went by and no shipment had been received I then canceled my order on 2 March via email because the phone number on their website wasn't in order. Finally received package on March 11th in which I returned unopened. March 17th company charged my checking account $94.99 without authorization. When this happened I closed my account and now am receving threatening emails stating that they are prosecuting me for the remaining $95. plus $75. everytime I dispute these charges and furthermore threatening that this will go on my credit report. I returned their product and just want my money back!!!
April 17, 2008
scam policy
im responding to the numerous complaints i see on this site. i also was scammed and amtrying to get a refund. i filed a complaint with the bbb in victoria, they sent me a letter they forwarded my complaint to bbb mainland bc anyone who wants to fight striaex should go to www.bbbvan.org they have a file already started on striaex that isnt very good for them. i want to know if anyone is interested in standing up to this fraud of a company i too was threatened by them to cease and desist my fraudulent dispute with them on my credit card. well im not just going to eat 200.00 i cant afford it! feel free to email me with any advice at [email protected] thanks and good luck
March 31, 2008
Extra billing - $200
Nuance/Striaex listed on their website that you can try a sample of their product for a small charge ($2.95 for shipping and handling), but then they charged by Cridit card 102.05 twice - that's over $200... Since I have now seen other complaints on the internet, I suspect that they are a fraudulent company.. Please do not deal with them...
March 9, 2008
Terrible service!
I tried their free trail product, the term and condition is i have 25 days to try and because the s/h took so long I only had 1 week to try. They charged me almost $400 because I passed 25 days trial period. I contacted them and they said they will return my money after i send the product back and then they said i don't need to send the product back and i will still get my refund after 3 billing cycle. After 3 billing cycle i don't get my refund and I asked them about that and they said it because i didn't return the product back and they need time to make decision about my refund. I said what can i do to get my refund, do i need to return the product back and they don't give me any solution and still i don't get my refund. I try to settle this matter between me and Striaex but I don't get any positive response.

Thank you.
January 19, 2008
A hassle refund!
I ordered this product with a 25 day no-hassle guarantee. Here goes date ordered 12-5-07 date received 12-20-07 date shipped back 1-7-08. I did the math I had the product 18 day's. They don't tell you anywhere on their web page it's an auto-ship scam. I sent the package back they refused it.Custom's has it. UPS notified me that Striaex has refused package I notified BBB. About a half hour later the Striaex legal adviser Steve Mitchell notified me by email to remove my complaint at once. Ok guess what I also notified my Attorney General and I suppose they'll try and sue me because of that one. If I get another threating letter from them I'm going to FDA if anyone has had a problem with them contact the BBB, Attorney General. Maybe if they keep making me mad I might just get a gold of my local news station.P.S. stay away from this company
December 26, 2007
Refund not returned!
Striaex billed me for the free trial which I returned, and then enrolled me in their subscription. I never asked to be enrolled and was sent a shipment of their product. I promptly returned it. I then contacted them several times. And they responded back saying the return process is lengthy.

Several months later I received an email stating that I would be receiving my refund(about 170$ they took from me) on my next credit card statement. This NEVER happened. I then contacted them and they said- That they can not find my refund and would look in to the matter. It has been about 6 months since they've taken my money and have yet to receive a refund. DO NOT BUY ANYTHING FROM THIS COMPANY!!!

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