The incompetent manager halted production of sandwiches for customers who showed up at the store for 30 minutes while they completed Fax Orders. I think it's ridiculous to put Fax orders ahead of customers who actually take the time to walk in to your store. The manager said something about "sorry, it was a large order." It took me 45 minutes to get my sandwich and get out of there. Next time, we're going to Blimpies -- everyone in line was angry.