A scooter was purchased from these jokers the beginning of November. When it finally showed up, 1 week late, it did not have the parts to finish assembly which made it incapable of riding. It is now over 1 month later and we STILL have not received the parts to complete the scotter that we have already paid in full for. We have sent numerous emails and made many phone calls to atvdiscounter.com requesting the remainder of our purchase but nothing has shown up at our door yet even though they claim to have shipped the parts twice. They actually had the gall to get snotty with us because we were complaining and sending rude emails. Rude emails wouldn't be necessary if they had responded in an efficient, timely manner. We have been jerked around by these people and now (since it has gotten ugly) I don't expect the parts at all. I don't know exactly where to go from here. I have read that SunL items are a piece of $%#! so I guess we're more screwed than I figured. I have filed a complaint with the BBB on atvdiscounter.com and will begin proceedings to dispute the charge with our credit card company that we used to pay for this thing. DO NOT BUY ANYTHING FROM ATVDISCOUNTER.COM.............EVER!!!!!!!!