I placed and order and gave a deposit. I was given a delivery date that was delayed 4 times. Finally I asked for my money back (after 7 months). Because it was a brand new product and I understand that sometimes a new model may present initial problems, I decided 3 months ago to give them another chance. So far they have delayed the initial delivery date twice. I have since found a number of others who are having the same problem with the company going back 2 years.