SunMex Vacations

2 Reviews | Write a Review

5 stars		(0)
4 stars		(0)
3 stars		(0)
2 stars		(0)
1 stars		(2)

Category: Travel

Contact Information
United States

SunMex Vacations Reviews

sunmexscams June 24, 2011

Company is a Scam

I purchased a voucher for a stay at a hotel that would be arranged by Sunmex for a trip to Puerto Vallarta Mexico. From the first day these guys gave me the run around. I was told I would here back about my reservation in 24 hours. I called back 4 times in the next 2 weeks and was given the same runaround, that I would hear back within 24 hours. Eventually I escalated this and reached the General Manager Alex Ramos, this guy was so rude and disrespectful I am appalled. He was trying to scam me for more money, saying I had to pay a larger amount to get the reservation for the voucher I purchased. He then started to swear and disrespect me, before hanging up on me. Avoid this company at all costs, they are looking to rip people off.

troy manning May 18, 2011

Vacation Package Scam

Everybody be aware of this company its a scam!!!. They call you an tell you win something and then try to sell you a vacation package to Mexico for 5 days 4 nights and another to Orlando, Daytona and Bahamas. The price start at $1, 130 and then they lower it to $599 which you think its not bad and then you buy. I receive the mexico portion of the package which I can never book cause they said I am not in the system and still waiting for the Florida portion and its been 4 months already..I try to cancel the credit card and its almost impossible because their merchant its in Mexico..I just lost $599 with this company. Please be aware they are a bunch of scam artist. Ask them for their travel license to see what they said. I did and they said they don't need one cause they are in Mexico..Really!!