To whom this may concern,
While going over trying to get grants for an education CD I was unaware of this extra charge that took place. I tryed calling and waited on the line for over 45 minutes. Yes, I agree to buy a CD for $1.98 and that is it. When I got my checkbook statement on Friday a amount of $2.01 was taken out on Jan 14, 2009 for the CD which would be fine if I ever got it. Has not be mailed., but now on Jan. 21, 2009 there is another amount taken out for $70.17. This is NOT OK. This is not what I want nor did I ok this for anything. Maybe my grandson hit a wrong button but I did not agree to anything other than a CD. This $70.17 has cause a hardship on my bills and I want a refund. Period. I was told to write to you att: Billing Janet and was given two different numbers. One is a customer ID #2565865. I want an answer asap. So much for free money. A real scam.
Sincerly, Nanette Martinez