To the complaint board supervisor. hello my name is ashley. on 01/19/2010 i had purchased on line with my credit card number the anti virus live basic. since then they have placed a virus on my computer, trojan etc. causeing me to get a hold of the identity guard total protection. they had worked with me on the phone trying to resolve what they have destroyed on my computer. i received a 30 day free trial. unfortunaetly im on dissablity and cannot afford to continue with identity guard services. i cannot contact the anti virus live basic. this is scary they are taken out my money through my credit card.
im distraught and very upset.