I've talked to bbb CA, bbb US, bbb Alberta, bbb Aurora and no one helps. They send it back and forth to US or CA bbb. No one helps. I am not happy. How could I have been caught up into to this type of scam. I thought I was smarter. I perceive I was not. Well, You have my money now and I guess you are having a nice day with it. If you have any heart at all, give some back to us that just want to live a pleasant and simple life. The computer I was promised and paid for was never delivered. Please at least give me one of your second hand ones. I'm sure you have lots to give up if you had a heart.