An amount of $39.99 was debited into my bank account, without my permission. No phone number was added, so I can not make a complaint.
My question is: How do they get access to my bank account, if I have never bought or even access their site?
A question to be answered by a government authority, since this constitutes a criminal act by this company.
I demand to have this amount credit back to my account, as soon as possible and an explanation letter, describing how my money was tranferred without my authorization.
Sincerely,

Viviana Patricia Machado

Did not order

I purchased Norton Annual Renewasoftware foar 41.99 and was billed a second time for 39.99 by Symanted which is Norton also.

I had first subcribe to Symantec. I had a problems with my instalation and some how I was contected by Winferno-software . With their help I got the software installed and I explain about Symantec.They said that the $59.99 would be credit back to my card..As off today I have not gotten a credit.I have been charge $59.99 by symantec and $79.99 by Winferno.I know that I am being over charge .I would like a refund or an explanation.I will have to take my complain to the next level if I do not get an answer soon.
Thank You

Duplicate billing for Norton Anti-Virus on 3/31