On several occassions, the application has prompted that my license has expired when it was not. The latest incident occurred on 10/25/2008. My subscription doesn't expire until March 2009. I called support twice and they were not able to resolve the issue. The first technician lied and said he would call back to continue to work with me, I had to call support again. The second technician also lied and said he would call back, never heard from him. I worked with them for several hours, leaving my computer vulnerable to viruses.

Ultimately I had to install an earlier version of the software to protect my system.