I returned two months of this product, but was charged for it anyway. I called to complain and the employee was extremely rude. I asked to speak to a supervisor, but was told he could handle the call. After asking to speak to a supervisor approximately five times, I was put on hold. A woman saying she was a supervisor came on the phone and I explained the problem to her. She agreed to refund 1/2 month charge to my credit card. I explained I returned two months of the product, but she refused to refund me the full amount. She too was extremely rude and would not assist me in correcting the problem. I will never purchase anything else from this company. In my opinion, they are just trying to take your money. I returned two months of the product, but was only refunded 1/2 months purchase price. I feel the company was deceptive and should have agreed to refund the full amount of the purchase price, which was returned. In my opinion, this was a scam.