I ordered a 'free trial' sample after viewing a website on a reputable site (CNN I believe). A journalist was endorsing an acai berry product that was supposed to have many great properties . I foolishly (yes, I admit it) ordered a free sample and gave them my credit card information. I received the free trial bottle but have since been billed twice for $87.00 for an additional product and have never received anything. I have cancelled my credit card. I have tried talking to 'support' in Panama numerous times and have had absolutely no success.