While browsing the net, this SECURITY ALERT pops up, and up and up. It said my pc was being attacked. Knowing I already have NORTON protection, I tried to X out but wouldnt let me.SO...all it would let me do was down load their product for 49.95. Well of course, it wouldn't down load. I contacted them by phone, only to recieve a recording telling me to leave a message all 5 times that I called. Also I tried the email address...to this day ONE one has contacted me BUT good news today...49.95 WAS PUT BACK INTO MY ACCOUNT...all I can say is PRAISE GOD!!! I got my money back, now just to get my pc working right again.