Took my dog in for emergency surgery, was told of findings and action taken. Was also told my dog would need 3- 4 days to heal before he could be sent hme without danger. Was forced to take my dog home 3 days early, for non medical reasons:( dog bit his catheter in half, let himself out of cage) Within 24 hours my dog was taken back to TBER, and had the same surgery performed.
I have disputed the charges twice, only to be turned down. The first time I was turned down, a third party note from a billing agent, was used as a decision making tool. This 3x5 note told me to ask my vet (the referring vet) if anything was done wrong. My vet insists he was not there and cannot make that determination.But does add serious consideration should be given for help with the second surgery.
The second dispute was turned down by the Vet who purchaswd TBER and consiquently bought the bad debt.+
When I called Care Credit I was screamed at by there associate BROCK #74217. I have never been spoken to like this f.
rom a customer service rep..
CARE CREDIT IS A RIP OFF NON CUSTOMER FRIENDLY, COLUSSION ORIENTED OPERATION. there incompetence almost killed my dog and they want to cHarge me twice or 2X3300.00OR @6600.00.