I purchased a pair of cherokee sandals for my eight year old son. He wore them to school and came home with a broken strap. I usually only visit Target once or twice a month due to the distance from my house, so I packed the shoes back in the box with the receipt. About a month later I attempted to return them and I was told that because they were not in a "new and unused condition" they would not return them. I asked to speak to a manager, who told me that I had had the shoes for a month and this is normal wear and tear on a product. I told her that it is not normal for a shoe to break after it's first use to which she replied, "so you say, " indirectly calling me a liar. Being that this is the second time this has happened to me in Target, (the first defective product was another pair of shoes) I knew to call the customer service line. So, I drove back home and called 1-800-440-0680 and explained the incident. First the customer service rep. told me that the item was defective, to take it to the store with the receipt and they would exchange it. I told him that 1) I had already tried that and was declined and insulted 2) I had already replaced the shoes and didn't want them and 3) this isn't the first defective shoes I have purchased from target, so I wanted a refund. He proceeded to tell me about their return policy. I told him I was aware of the policy and that I expect that a pair of shoes would last more than one day when I buy them, that I had no way of knowing that the shoes were of poor quality and I wanted a refund NOT an exchange. He told me that I should be able to get a refund so I again explained what happened at the store and how poorly I was treated. He put me on hold and when he came back he gave me a reference number which I had to use on the same day! So, I had to drive to the store AGAIN. This time I was left waiting for several minutes. The manager finally acknowledged me and said that "as a courtesy" to me they would do the refund this time, but that even with a reference number, the return is at the stores discretion. Needless to say, my time and money are valuable to me, so I WILL NOT be shopping at Target again. We have a Kohl's and a Wal Mart in the neighborhood, and they will be receiving the money that I used to spend at Target.

On June 1, 2011 My fiance and I went into the Target shopping for a bra for our wedding in July. She had tried on 15-20 Bras before she found 2 of them that she liked but wasn't sure which one would fit better with her dress. One of them was 12.99 and the other was 16.99. We got home and she immediately tried them on and the one that she liked was the 12.99 bra. She placed the other in the Target bag along with the reciept so next time we are in Albuquerque we would return it.

On June 16, 2011 we went to Target to return the bra. The clerk stated they didn't carry this bra and never have. My Fiance informed that we got it here and a manager was called immediately. They stated the tag was wrong and that bra didn't come from there. Then a gift card was given to her for 9.62. We didnt buy anything for 9.62, the prices were 16.99 and 12.99. As stated on the reciepts.

I then went in and tried to talk to these people and again was told this item didn't come from this store. I advised we got the bra here and if the tag was wrong, it wasn't my fault. They need to be responsible for items in there and to make sure the items are marked correctly. I advised the clerk and Manager I used to shop here all the time but with their unproffessionalism I will not be in any more. And just before I walked out the manager suggested looking at the cameras to see the problem. I took that as I was lying or stealing. I found that very insulting. I have been in law enforcement for 12 years and wouldn't waste my time or anyone elses unless I knew I was right. Thank you for your time in this matter, Jason Hunter

Target has lost another customer. I am 65 yrs. old and went to Target to purchase their brand of nicotine gum. When I got to the register clerk said she needed my license to input it into their computer. She said it was their policy rule. I refused to give her my ID and left their store for good.
If that's their policy, why wasn't it posted. I have purchased gum there previously and never asked for my license ID. When they take all our rights away, where will we go next!!!

I am an overnights employee at target and i am tired of getting bullied by our new team lead George/horhay he abuses his position. Like I can't push the whole red side by myself, no person should feel inhumane like a animal we are human beings not laughing stocks. I wish he was sent to a different target, or terminated

I was at the Balcones Heights Store that is within the San Antonio Metro Area. The checker kept pushing religion on me and she was a sloppy bagger. She mixed frozen with dry--ice cream and crackers. She is too busy pushing religion to pay attention to her job. This is also a violation of my First Amendment Rights to believe in nothing if that is what I choose to do. I do not need some lunatic pushing religion on me in a store!