Okay so because i was banned from walmart for stealing i went to target right but like i told the security guard at walmart i stole because my dad did not give me allowence because i stole a ds from zachary my friend and sold it to a gameshop. then my dad bought him the better dsi and told me till i paid it off i would not get an allowence then i saw these deck of cards i really wanted but they were on sale and i had zero dollars so shoplifted them and the unfair serucity guard said i was banned fromtargetfor a year, this is nt fair because i stold twice from walmart and was banned the first time three months and the second time six making a total of nine months for more expeniive items for twi times stealing and i only stole from target once. they just don't like me.

I purchased an XBOX for my kids in December of 2007 and it expires December 2010. I have had to return it 4 times for the same problem and each time it works for a few weeks then problem comes back. I called Target services who the plan is through and they said they would send us a gift card in the amount of the original purchase. They have reneged and want to "fix" it again! I wait weeks to receive the return label after I call in and thats unacceptable. Sometimes, I dont receive anything for a month then have to call to get it mailed to me.

I am fed up and would never purchase anything from Target again... will someone from Target Upper Management contact me. I am a Service Manager myself in IT and find this customer service experience a disgrace. I understand you provide a service, but when the service is not working, you should honor a NEW replacement XBOX not a "fixed" one that lasts 2 weeks then dies on my kids.

I would like to hear directly from Sr. Management from Target who actually cares about the customer.

was hired at target, after passing drug test, and criminal backround check, it took over a month, was told 40 hours a week, they lied, I worked 2 days a week, so I quit. very nasty people to work for. if you think 200 cameras in the store is a lot, how about 500 cameras in the back watching employees. I will never put one foot in a target ever.

I will attach the 3 Emails I have emailed explaining my problem.

LETTER 1 Sent on AUGUST 5th 2010
I had the worst experience with Target today. I ordered some curtains that I already have at home because I love them and wanted more for our new house we are building. I currently have spent well over $2, 000.00 (recently) at your store or on line. I bought a kitchen table, a couple of end tables, throw pillows, a complete set of matching dinner dishes and bowls etc... It goes on and on. There isn’t a time when I walk into your stores and buy something that was NOT on my list. Well as of today I am done. I tried to purchase more curtains and 2 chairs that I also fell in love with my order was $281.00. When I was looking over the order info, somehow I didn’t see that it had saved my last credit card info, (which was my debit card) and when I was done reading the info I pushed continue thinking that I would have another screen to put in the credit card info. NOT THE CASE! Well at that point I figured no big deal. I will log on to track the order and change the payment. When I received the info I saw a 1-800 so I called that thinking it would be faster. I got disconnected a few times and also waited. By the time I got through they said it was already being processed too late to change the payment info.(all this was in a matter of 5 minutes) I remembered that I saw on line a "button" that I could push to cancel my order. Went back on line and did just that. It said "YOUR ORDER HAS BEEN CANCELLED"!!!
A huge sigh a relief. So then because I still at this point love TARGET and was really looking forward to putting those chairs in out new home, ordered everything again. Then realized I better check my bank account to make sure my order was cancelled. NOPE it wasn’t, it was pending and my account was now in the NEGATIVES!! So I called again this time asked to have my 1st order cancelled. She asked for all of my info and said i'm sorry we can not do that! WHY NOT?!?!?! I always order things from you or purchase them in your stores. I asked to speak to someone else and she would not let me. We argued for a few minutes and at this time she suggested we cancel the other order that’s the only thing she can do. I said fine. Well because she had to ask for my info again and I argued with her for so long that order has been processed too!!! So Now I have 4 Chairs when I wanted 2 and 4 curtains when I wanted 2. If this were you wouldn’t you be rather upset. Originally this was a small error on my part, but it turned to a huge ordeal and made me want to never return to target. So in return for all of this trouble I want my account credited back and I want to keep all 4 chairs and curtains. I will pay the original 281.00 but will not pay the additional and will keep the 4 chairs. I think that is what anyone would want in this situation. Its rather upsetting to be let down by a store I love so much. I get everything there.

LETTER 2 Sent on August 5th 2010
That was the 4th attempt to try to get you to understand why this is such a big deal for me. Now you are telling me to send the order back and then you will refund my money. I guess you don’t care that you are going to loose a very loyal customer. Since you are not willing to make your customers happy anyway possible, I will not send the order back until my account is credited in full. This is my debit account. Since YOU put it in the negatives the Line of Credit will cover it, then I have interest to pay on that. I will not pay for that. I can not believe that your customer service is this poor. My husband and I own 2 very successful companies and our #1 is customer service. You are greatly lacking in this department. It’s not even a matter of money anymore, it is now a matter of morals, and what is right. If you would have just cancelled my order in the first place this would have never happened, and I would not have one bad thing to say about Target. So to answer your question, NO your email did not help me at all. I buy things on line all the time. I have cancelled orders. I do not see why this could not have been done 5 minutes after it was ordered! (Literally)
Katie


After no response I sent the 3RD letter today August 12th 2010
Re: order # 602-7102447-6746612 and order # 602-0554941-3241061 I have received these orders, when I only wanted one order. You refused to cancel and order and YOU and I both know that you very well could have, if you cared about your customers. What makes this even worse is the fact you "couldn't" Stop the order but when I received my curtains they came in the same exact package. Explain that to me with out lying please. AS I stated in my last email I DO NOT want all four chairs and all four curtains, nor will I return them until my debit account is refunded. I do not use that account anymore so there was very little money in their. So now it went into the negatives. Thank GOD that I am smart enough to have LOC on that account. That is the only reason the order went through. But now because of your selfishness and down right rudeness, and lack of care for your customers, I am paying interest on that because it was put on that LINE OF CREDIT! If this was you (WHO EVER IS IN CHARGE OF CUSTOMER COMPLAINTS) you would be furious as well. I am going to keep emailing and calling until you credit my account. This is ridiculous and I can not believe that Target would do this. If this was Wal-Mart that I was dealing with they would have stopped the order when I asked (5 minutes after I realized the error). That is why Wal-Mart is a monopoly and they are #1. I guess you don't care if you loose a customer for life. I would like a phone call to confirm that you are crediting my account. I will not stop.


Thanks
Katie

I wrote a check at Target (2420 N Reserve St, Missoula, MT 59808, (406) 543-4000) on the 19th of June for $69.72. I gave it to the cashier; she ran it through the cash register- gave me a receipt- I left with my items and receipt- everything seemed to go smoothly. EXCEPT- the check was never presented to my bank account. When I was balancing my check book at the end of the month- I noticed that the Target check had not cleared- no transaction with that amount had been presented to my account. So I called the store- and of course was referred to various "customer service" 1 800 numbers. After spending upwards of 30 minutes explaining the story to several different ineffectual customer service representatives- I was told to call back in a few days and they would initiate "an investigation". When I called back- I was told that it was impossible to initiate an investigation because they don't have that capability. After several more phone calls over several more days- I was told that there was no record of my check in their system. All I had as proof of ever writing it was my duplicate check- as I had thrown out the receipt not thinking I would ever need it. After several time consuming and fruitless phone calls at the 1-800 level, I went down to the store asking to speak to a manager. I was told that the managers were unavailable and that there was nothing that could be done "at the store level" because so much time had passed. (Even though the "customer service" people were the ones that kept telling me to call back after a few days had passed- presumably waiting to see if the check would show up in the interim). At the store they were able to look up the receipt based on the information I gave them and it shows the amount, that I paid by check, and that it was authorized. I spoke with my bank and they recommended that I cancel the check and perhaps even change my bank account to a new account- as apparently it is possible to take a check (such as the one I wrote out) and "wash" it to reflect a new amount and new payee information. However- my bank charges a fee of $22 to cancel a check. I feel that Target should pay for that- however after several more phone calls and several more days- I have been informed that they will not pay, and have even been told that I should just "not worry" about it because I am coming out ahead having basically received $70 worth of "free" merchandise. I told them that I am happy to come to the store and pay them cash for the items if they will pay for my check to be cancelled- and was told that they "do not have that capability" and "besides it may have been your bank that lost it". Really? Don't you think if my bank lost it that Target would have some record of it in their system in some form or another? Anyway- if the only thing I was worried about was the $69.72 I wouldn't be ranting like a crazy person on this webpage. What concerns me is that now there is someone possibly in possession of my full name, address, phone number, driver's license, bank account number, and signature. Have they never heard of safeguarding personally identifiable information? And no one at Target seems to care in the least that they clearly have made one of their (used to be loyal) customers vulnerable to identity theft and or "check washing". Thanks for nothing Target- not only will I NEVER shop there again- but I will tell as many people as I can that your customer service STINKS!