Buyer Beware:: Do not buy a TruTech TV and NEVER BUY ANYTHING FROM Target. I bought a TruTecch TV/DVD combo at a California Target around September of 2007 and today, October 18, 2009, it just went to TV heaven. No warning. Nothing I did. Just went to turn it on and it would not work. I think a TV that cost $279 should lastr longer than two years.

I had problems with the remote control for this TV when I first bought it but I just resolved it by using two different controls to operate it. It was a double effort but not worth the hassle of what you have to go through when trying to get decent customer service at Target--ANY Target!

The thing is that in those two years, I never used the TV very often. I bought it mostly for the use of the DVD which was built into the TV. Since PayPer View was a lot easier than renting DVDs, I would say that over two years, the TV averaged no more than 100 hours of use.

When I called the store, the clerk in Electronics basically brushed me off and talked over me, with statements such as "We don't carry it no more, " and "There ain't nothing I can do if you didn't buy the three year warranty." I tried to ignore his bad grammar and asked him if he thought the reason it was discontinued was because it was such a bad product. I told him there were numerous complaints on the Internet about the brand. He just said "Oh I don't know nothing about that." When I asked him for the name of Target's president, he was at a loss.

I have received deplorable customer service at Target over the past two years. In fact, with the exception of a few small items, the TV was the last major purchase I ever made there. I will not be going back unless Target is smart enough to do the right thing and refund my money or give me a store credit. I am writing to the President and CEO. If you have had a similar experience, I suggest you do the same. Here is his name and address:

Gregg W. Steinhafel
Chairman, President and CEO
Target Corporation
1000 Nicolett Mall
Minneapolis. MN
55403

Good luck.