I don't understand how the support system in TATA indicom broad band services work. Either they are least bothered about customer's problems or they are over smart in playing with the customers. Even after 15 days of registering the complain on no net connectivity, I find no engineer has turned up till date. On inquiring the customer care on my complain status, I am told that the ticket is closed with the comments "as the connection is working fine". I am amazed at the unhealthy work practices by the company. I still remain to have some engineer turn up to get my connection restored. In the event I do not get any guy, I might get the connection removed.