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KKRITS
September 7, 2012
bad product / very bad service
I had purchased 2 Volta's Split Ac for my home in the year 2011 and now almost just an year later, both Ac's have been giving me a headache.. once the COMPRESSOR stopped working..paid and got it repaired then the gas of one of the Ac got finished , when got it refilled at a charge of Rs.2500 now again theres a problem with the Machine of one of the AC-- which will cost me Rs. 5000 to get it fixed.. the service boys who visits to check are no good .. it takes days to get the Acs working and loads of calls to the Voltas customer support. I shall never recommend this brand / company to anyone coz it has been a pain dealing with your products. I Had a really bad experience spending so much and buying Voltas Ac. if I compare the Acs i bought of LG company for my other house in the year 2006, it never gave me a problem even within 3 years of a purchase.
I feel so cheated buying the 5star category Ac of Voltas and feel it is not worth spending so much money and shall never in my life purchase any product of this Brand again.
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MOHAMMAD SAQUIB
August 3, 2009
DEFECTIVE PRODUCT FROM TATA voltas
Sir, i bought VOLTAS Air Conditioner in last week of april, 2009.I installed it at my home in first week of may, 2009.It worked with no problems for one month & then it showed its real face.In first week of june, it stopped working at all.Service provider said that its COMPRESSOR needs to be changed & u as customer talk to the head marketing to allot a new compressor as in guarantee.
After 15 tough days compressor was changed on june20, 2009, then again it stopped working on june21, 2009.Srvice provider said, the CAPACITOR needs to be changed, it was changed in 3 days but nothing changed.
Then again we called the head of marketing but he refused to help us any more & the SHOPKEEPER said he cannot do anything & contact your service provider.The local service provider said that its COMPRESSOR again needs to be changed, it was again changed in 20 days but all i vain, AC is still not working till date(3 august, 2009).
Sir, I invested Rs2000 more to buy VOLTAS as it is a TATA PRODUCT, beside buying samsung or LG.But now i am feeling guilty on my own decision,
Sir, PLEASE HELP ME AS EARLY AS POSSIBLE, as you are the only HOPE to us.
Yours sincerely,
MOHAMMAD SAQUIB.
Address:A.R.PALACE, NAGMATIA ROAD, GAYA-823001, BIHAR.
Mob:9199090988
Note:Air Conditioner(AC) is bought in the name of A.R.PALACE from the SHOP called "SHRAMANA", G.B.ROAD, GAYA, BIHAR.
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