TCF Bank came to my husband's place of employment in Illinois so we decided to open both a checking and savings account online. A small deposit was made into our accounts at a local credit union. As soon as we verified these amounts our initial deposit transfers were initiated. Now three weeks later we had not heard from them. I have just called and found out that they closed the accounts and will not transfer the money back to us. Nor will they tell us why the accounts were closed over the phone. We have to make a special trip to a branch for that and maybe we will get our money back. This is uncalled for. If an account could not be opened why did they take our money? Why can't we find out the reason over the phone or via email when direct deposit and the use of the website are encouraged. How can an account be closed when there is money sitting there?

Consumer beware. They will take your money and used it so you can't.