Since they took over our area, my phone has had a buzzing sound in the background, would not work on particular days, and overall poor service. Why am i paying $65 a month for this? Landlines are going to become obsolete some day, but you are certainly making it possible sooner. When we had the ice storm last winter and were out of service for 5 days, they never credited us for it. i tried. why should I pay for something I can't or did not use.