I topped-up my account with 50 SGD, with a guarantee from your agent that I will be getting 1200 min of talk time.
After getting the account recharged for 50SGD, I was getting a message that I have 728 mins in my account. I immediately called up the agent, and I was told that as soon as I finish 728 mins, I will be getting additional 472 mins, as part of the plan.

However to my disappointment, I didn’t get the additional 472 mins.

I called up the agent again, to understand the problem. But to my surprise, the agent doesn’t remember anything that he committed. Rather, he was almost saying that I was lying to him.

I then called up the helpline, but no one cared to address to my concern.
I am highly dissatisfied by the professionalism shown by the company