Beware of using this business for any repairs!!! I used this business because Magnavox/Phillips recommended them. They picked up my television on 1/29/2009 for repairs that were to take 1-1/2 weeks. Here it is 3/21/2009 and I do not have the television. I have called them numerous times and it seems they never are there during business hours as a message machine comes on...They do not return calls and the times I have talked to someone, they never know whats going on and will pass the message on to the owner Edwin Herrera. Mr. Herrera has called me only 2 times in this time frame and I get the run around about the status of my TV-nothing but excuses. They require payment before they will work on your electronics so it feels like your at their mercy. My last call was 3/18/09 and I left a message but here it is 3/21/09 and no return call from them. I am now at the point of trying to get information using other means. I am going to file a complaint with State's Attorney General, Better Business bureau, Magnavox/Phillips, my bank, and on-line. THIS BUSINESS IS TERRIBLE and it seems all they want is your money and they lie to you when you do get through to them. I recommed any one else to file complaints as well who are dissatisfied with them. At this point, I do not trust this business. I may also file a police report as I do not have my $2000.00 TV.