These people have no concern whatsoever for their consumers. I have a friend who, after talking me into buying a Magellan GPS, experienced problems with his unit. He has tried for the last two days to get help from this company to no avail. This contact was by phone and e-mail. The phone calls were several, the last of which I observed. My friend was placed on hold for 40 minutes, then via recording was told that there was no person available to help with his problem.
What kind of company conducts themselves in this manner. The answer is one that I am sorry I ever did business with, will never do business with again, and will provide my experience with this company to anyone who asks. They are a shame at best, a company full of greed at worst.