KAREN AND I, MY NAME IS GREGORY SILVA HAD CALLED PAPA JOHN'S PIZZA AT 1589 DUNLAWTON AVE, ON TUESDAY, DECEMBER 8, 2009. WE DECIDED ON THE 11.99 EXTRA-LARGE 3 TOPPING PIZZA. THE MANAGER WHO ANSWERED THE PHONE, HAD TAKEN THE ORDER AND HIS NAME WAS jay. HE HAD TOLD KAREN THAT HE WOULD TAKE HER ORDER ANYWAY EVEN THOUGH THEY WERE NOT TAKING ANY MORE ORDERS THAT DAY, BECAUSE IT WAS NEAR CLOSING TIME. KAREN HAD ORDERED THE 11.99 / 3 TOPPING EXTRA-LARGE PIZZA. HE AGREED ON THIS ORDER. I WENT TO GO GET IT AND HE SAYS THE GUY TOLD HIM IT WAS A LARGE AND HE WAS SHAKING HIS DAMN HEAD NO AT THE SAME TIME. I GREGORY SILVA WAS JUST ABOUT READY TO GO UPSIDE HIS HEAD WITH A ROUNDHOUSE KICK WHILE HE WAS SHAKING HIS HEAD NO, BUT I DID'NT BECAUSE OF MY CONCIENCE. I HAD TO SHOW THIS ASSHOLE THE COUPON HE AGREED TO SERVE. HE STILL TRIED TO DENY IT. THE BEST HE COULD DO WAS SAY " I CAN KEEP MY COUPON AND COME BACK ANOTHER TIME." HE DID NOT EVEN MAKE GOOD, OR TRY TO MAKE ME A DEAL ON THE LARGE. HE DID NOT SERVE ME AT ALL, AFTER THE FACT THAT HE HAD TAKEN OUR ORDER. THIS IS NOT GOOD FOR BUSINESS.