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The College Board--SAT

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The College Board--SAT Reviews

donred40 July 25, 2009
double charging
The College Board--provider of the SAT college entrance exam, AP high school classes for college credit, etc., will rip you off!! I registered my daughter for her third SAT online as I have done many times previously for her and my other children. I paid the fee that includes the scores being sent to four colleges of her choosing. I made the selections for the four schools. I wrote the schools down for reference, but there was no printing option for copying the form I was filling out. Well, when I check online in July 2009 to compare her scores with her previous ones, I notice the last SAT scores (her best) do not show up as being sent to any colleges. When I investigate, they tell me there were no college selections made! They want me to pay--again!--to have the scores sent! This is a scam! One woman I spoke with told me they had revamped their online registration system in March--the month I registered online for the May SAT. She admitted there could have been a glitch in the system, but said she couldn't override the charge I needed to pay to send the scores now. So I asked for someone sho has that authority. She comes back and says they are all in a meeting. I get online and find the number to headguarters. Guess who answers the phone?!--someone who isn't in a meeting and can override the charges! However, he too will not listen when I tell him I did choose the four colleges--why would she take the test if we weren't sending the scores to colleges??!! DUH!!! They want to charge me for something I've already paid for--it's included in the original fee. Additionally, my daughters AP scores haven't come in, although her classmates all have theirs. She actually got her score from her teacher--who mentioned there was a name on the score list of a student that didn't attend our local high school! Another mix-up, I guess! That seems to be standard for The College Board lately! Oh well, There's still the ACT! I say have your student take that--they are much more customer friendly and on top of their business. The College Board is failing!

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