My wife and I are experiencing the worst customer service experience ever with the grand bliss representatives. My point is how can we continue being a member if we cannot get a simple email reply??? We have dealt originally with [email protected] whom passed our concerns on to customer service representative [email protected]. Whom has at this point ignored all of my emails. If anybody has any clue on how to rescind from a timeshare contract with this company, PLEASE WE NEED YOUR HELP!!!