"Consumer Reviews on Companies, Products and Services"

The Karat Patch Jewellers

5 stars
(0)
4 stars
(0)
3 stars
(0)
2 stars
(0)
1 stars
(1)
Category: Lifestyle

Contact Information
Canada

The Karat Patch Jewellers Reviews

January 15, 2007
I don't give a shit about my watch!
A watch had its battery replaced. The back was broken. The jeweler, Frank Poissant owner of the Karat Patch refused to even discuss the damage to the watch. He was hostile, abusive, insulting and unprofessional.

***

I brought a 1 year old designer digital watch (Diesel) in for a battery replacement. I had been to several watch repair places who said the replacement was too complicated for them to do.

At the Karat Patch I explained that this watch was waterproof. The clerk accepted the repair, and replaced the battery.

When my son took a shower his watch filled with water and stopped working.

A friend who works in watch repair offered to take the watch back to the Karat Patch. The owner (Frank Poissant) refused to accept any responsibility for the damaged caused by the repair. He acknowledged that the watch had been water damaged, and that the (substantially thick) stainless steel back was so bent that there was an obvious gap between it and the watch body. He did nothing else but swab the watch with a q-tip. He was patronizing and indirect and made no other effort to resolve the problem.

The following day I came to the Karat Patch with the still broken watch. Mr. Poissant had not confessed that an unskilled clerk had undertaken the repair. I repeated my service issue. He became abusive, cursing and insulting me, and ultimately demanding that I leave his shop. He refused to take ownership of the damage, he called the two other watch professionals that I consulted "Idiots", he was aggressive and threatening. He actually said he "Didn't give a shit about my watch" and that he "Didn't like my big mouth".

The Karat Patch Jeweller, is in, at #100, 5253 Richmond Road SW. Calgary, Alberta

Write a Review for The Karat Patch Jewellers

Rate it!
Review Title
You Review
Image
Type the numbers shown

RECENTLY UPDATED REVIEWS

Dave's Appliance Repair
Roton Marketing Agency San Diego
EautoFromChina
FOR CRYPTOCURRENCY EXPERT RECOVERY → CONTACT SALVAGE ASSET RECOVERY
The Barrax
sex shop Goiânia, sex shop, produtos eroticos
Best Professional Cleaning Services in Chicago, IL
Everlast Roofing Experts
ShieldSafe Pest Solutions
ShieldPro Pest Control

REQUESTED REVIEWS

REVIEWS BY CATEGORY