This company really is on my list of vendors to NEVER use again. The Logo Company promises to have a team of 5 designers create a logo for your business, organization and or company within 3 business days. I submitted my business details and specification for design via internet as per their procedure on Friday October 29th. Here it is FRIDAY - November 5, 2010 and my inital designs aren't done.

According to the THIRD person I talked to on the third day past my design's due date - they had a glitch in their system. None of the other personnel I spoke to on the previous days mentioned this "alleged" glitch in the system. In fact, the supervisior assured me that I would have the designs first thing this morning.

As a way to fix the problem they created - they "promised" me that once I got my inital designs (God knows when that will be) that I would have a 24 hour turn around for any editing I want to do! Well their 24 hours may be 6 days. How would I know. Their 3 days turned into over a week! As far as I am concerned their word means absolutely NOTHING!

Lastly, The Logo Company never thought it was a good idea to contact me as the customer to let me know there was delay in my product being delievered. There was no contact at all. Had I not called them myself I would not have a clue to what was going on. It would have been easy to associate them with a scam company taking people's money (because you have to pay via credit card upfront). Which - I still haven't ruled out that theory!

Take it from me if you are reading this ... go to a local vendor. It is worth the extra $50!